This disclaimer applies to the website, business directory, listings, maps, search facilities, links, content and other services made available through Southern Directory.
Southern Directory is operated by Data Menu Limited. In this disclaimer, “we”, “us” and “our” refer to Data Menu Limited, while “you” and “your” refer to visitors, registered users, businesses and other persons using the website.
1. Independent directory
Southern Directory provides a platform for discovering businesses, services and business locations throughout Southern England.
Unless we expressly state otherwise in writing, we are not:
- associated with, affiliated with or acting on behalf of any listed business;
- an agent, representative, employee, partner or joint venture participant of any listed business;
- authorised by a listed business, trade association, regulator, government department or public authority;
- a professional accreditation, certification or regulatory body;
- a party to transactions entered into between visitors and listed businesses; or
- responsible for providing the products or services advertised or described in a listing.
A business may be listed without having created, claimed, approved or paid for its listing. Listings may be created from information supplied by businesses, users, authorised representatives or publicly available sources.
2. Inclusion is not an endorsement
The inclusion, prominence, position or appearance of a listing does not constitute:
- an endorsement or recommendation;
- confirmation that a business is suitable for your requirements;
- confirmation of the quality, legality or safety of its products or services;
- confirmation of financial stability or creditworthiness;
- confirmation of insurance, qualifications, licences, registrations or professional competence;
- confirmation that the business is currently active, available or accepting customers; or
- a guarantee regarding the conduct of the business or any person connected with it.
Paid subscriptions, featured boosts and promotional placements may affect how prominently a listing appears. Where required, promotional or sponsored placement will be identified appropriately. Payment for additional visibility does not amount to an endorsement by us.
3. Companies House information
Some business records may be matched against information made available by Companies House.
References such as “Companies House checked”, “company matched” or similar wording mean only that certain identifying information has been compared with, or obtained from, a Companies House record at a particular time.
Such a check does not mean that:
- Companies House has endorsed, approved or verified the listing;
- we have conducted financial, legal, criminal or commercial due diligence;
- the company is solvent or creditworthy;
- its accounts, filings or statements are complete or accurate;
- every person contacting you is authorised to act for the company;
- the company holds every licence, registration, qualification or insurance necessary for its work; or
- the company is suitable for a particular transaction or purpose.
4. Claimed and verified listings
A “claimed”, “owner verified”, “verified owner” or similar badge ordinarily means that a user has completed the account or listing control process required by us at that time.
Unless expressly stated otherwise, such a badge does not mean that we have independently verified:
- every statement included in the listing;
- the identity or authority of every employee or representative;
- the quality of the business’s products or services;
- professional qualifications, insurance or licensing;
- financial health or credit status;
- customer satisfaction;
- compliance with all applicable laws; or
- ongoing suitability after the verification was completed.
Verification methods and standards may differ depending on the listing, information available and the date on which a check took place.
5. Accuracy of listing information
We aim to provide useful and accurate directory information. However, business information can change frequently and may be incomplete, outdated, inaccurate, duplicated or attributed to the wrong business or location.
We do not guarantee the accuracy, completeness, reliability, currency or availability of:
- business names and trading names;
- company numbers or legal statuses;
- addresses and map positions;
- telephone numbers and email addresses;
- websites and social media accounts;
- opening hours and availability;
- categories, descriptions and services;
- prices, promotions and offers;
- professional qualifications, memberships and accreditations;
- photographs, logos and other media; or
- any other information included in or linked from a listing.
Businesses are responsible for checking and maintaining information they submit, claim or manage.
Visitors should confirm important information directly with the relevant business before travelling, booking, purchasing, paying a deposit or entering into an agreement.
6. Maps, locations and distances
Maps, pins, geographic boundaries, directions, proximity calculations and distances are provided for general guidance only.
A map marker may represent an approximate address, postcode, geographic centre or computer-generated coordinate rather than a precise entrance or trading location.
Distance measurements may be calculated as straight-line or approximate distances and may not represent the distance, duration or accessibility of an actual journey.
You should independently confirm an address, service area and travel route before visiting a business.
7. Transactions with listed businesses
Any enquiry, booking, purchase, contract, deposit, appointment or other transaction with a listed business is entered into directly between you and that business.
We are not normally a party to that transaction and do not control:
- whether a business responds to an enquiry;
- the price or availability of its products or services;
- the terms it offers;
- the performance or quality of its work;
- refunds, cancellations or disputes;
- the conduct of its owners, officers, workers, contractors or customers; or
- any loss, damage, injury, delay or disagreement arising from the transaction.
You are responsible for carrying out checks appropriate to the nature, value and risk of the transaction. These may include checking identity, references, reviews, qualifications, licences, memberships, insurance, written quotations and contractual terms.
8. No professional advice
Information available through Southern Directory is provided for general directory and informational purposes.
It does not constitute legal, financial, accounting, tax, medical, safety, building, engineering, employment, insurance or other professional advice.
You should obtain appropriate independent professional advice before acting on information where a decision could have significant legal, financial, health, safety or commercial consequences.
9. Reviews, ratings and user content
Where reviews, ratings, comments, photographs or other user content are made available, they represent the views or experiences of the relevant contributor and not necessarily those of Southern Directory or Data Menu Limited.
We do not guarantee that user content is accurate, representative, independent, current or based on a verified transaction.
We may moderate, restrict, reject or remove user content where permitted by our terms and policies, but we are not obliged to investigate every statement before publication.
10. External websites and services
Listings may link to websites, booking platforms, social media pages, payment providers, mapping services and other resources operated by third parties.
These external services are outside our control. A link does not mean that we endorse the linked website, its operator, content, security, privacy practices, products or services.
We are not responsible for the accuracy, legality, availability, security or content of third-party websites. You access and use them at your own discretion and should review their terms and privacy policies.
11. Logos, names and trademarks
Business names, trading names, product names, logos, marks and other branding displayed in listings may belong to their respective owners.
Their display is intended to identify or describe the relevant business, organisation, product or service. It does not imply sponsorship, endorsement, affiliation or authorisation unless expressly stated.
If you believe that material on the website infringes your intellectual property rights, misrepresents an association or uses your branding without an appropriate basis, please contact us with sufficient evidence for us to investigate.
12. Availability and security
We do not guarantee that the website, an account, listing, feature or external link will always be available, uninterrupted, error-free or compatible with every device or browser.
Access may be restricted or suspended for maintenance, security, moderation, technical, legal or operational reasons.
Although we take reasonable measures to maintain the website, no online service can be guaranteed to be entirely free from defects, harmful code, unauthorised access or third-party disruption.
13. Limitation of responsibility
To the fullest extent permitted by applicable law, we do not accept responsibility for losses arising solely from:
- reliance on inaccurate, incomplete or outdated listing information;
- the products, services, conduct, omissions or insolvency of a listed business;
- transactions or disputes between visitors and listed businesses;
- the availability, content or security of an external website;
- an incorrect address, map position, distance or direction;
- temporary interruption or unavailability of the website;
- user-generated content or reviews; or
- circumstances outside our reasonable control.
Where you use the website for business purposes, we will not be liable, to the fullest extent permitted by law, for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill or loss of anticipated savings arising from your use of the directory.
If you use the website as a consumer, nothing in this disclaimer affects your statutory rights or excludes any remedy that applicable consumer law does not permit us to exclude.
14. Reporting errors and concerns
Businesses and visitors are encouraged to report information that appears to be inaccurate, outdated, misleading, unlawful or attributed to the wrong person or business.
Reports should identify:
- the relevant listing or page;
- the information being disputed;
- why you believe it is incorrect or unlawful;
- the correction or action requested; and
- evidence reasonably supporting your request.
Reports should be sent to:
corporate@datamenu.co.ukUse the following subject line:
We may request additional information before changing or removing a listing, particularly where ownership, identity, authority or accuracy is disputed.
15. Relationship with other policies
This disclaimer should be read together with our:
If there is a conflict between this disclaimer and a specific contractual term governing a paid service, the specific contractual term will apply to that service, subject to applicable law.
16. Changes to this disclaimer
We may update this disclaimer to reflect changes to the directory, verification processes, third-party services, business practices or legal requirements.
The current version and its last updated date will be displayed on this page.
17. Contact details
Questions about this disclaimer should be sent to:
Data Menu Limited
Operator of Southern Directory
Email: corporate@datamenu.co.uk